August 16 News Dell has announced a worldwide recall of 4.1 million notebook computer batteries because of the existence of these cells led to occurrence of a fire. Many consumers want to know whether their recall of the list system, as well as how to deal with the Associated Press this question on the consumer may be the answer:
Q: What kind of danger exists in the end?
A: Although there is no report of injuries, but the battery maker Sony said, but had occurred in the United States from about 6 incidents of fire or smoke. The reason is obvious is that, when tiny metal particles cause the battery to short circuit, the battery will overheat.
Q: What Dell products are affected?
A: Dell said the batteries of these issues mainly in the April 1, 2004 to July 18 this year, shipments of Dell notebook computers, including Latitude, Inspiron, XPS and Precision mobile workstation notebooks.
Q: how do I know if my laptop battery has been recalled?
A: Dell has launched a Web site, http://www.dellbatteryprogram.com for user consultation. On the site, you can enter your battery's product ID, you can quickly know whether your battery has been recalled.
Q: If my battery is recalled, and I how?
A: If you check out the site you have a faulty battery, you will be asked to fill out a free replacement in the above subscribers a single form.
Dell also said it would return the issue to provide the battery means to correct these problems handling the battery.
Dell said consumers also can call its technical support line (U.S. area 866-342-0011) to seek further assistance.
Q: I am waiting for a new battery during the how to use computer?
A: Dell recommends that users stop using these batteries. In the meantime, users have on hand if AC power adapter, of course, can continue to use their laptop.
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